ORDERS AND NOTIFICATIONS
A confirmation will be sent to you via SMS or email to confirm your order. We may call or text you directly, if necessary. You will also be notified via SMS or email once your order has been dispatched for delivery.
DELIVERY COVERAGE AND FEES
We may receive orders at any time of the day for delivery to cities in Metro Manila and Rizal up to 30km distance from our store. Delivery fees will be calculated upon checkout, before proceeding to payment. Delivery fees may range from P100 to P300 depending on the distance of your delivery location from the store.
STORE PICKUP OPTION
If you prefer to book your own delivery service or pick up your order personally, you may select the "Store pickup" option.
NATIONWIDE DELIVERY OPTION
If you live outside of Metro Manila or are outside of our delivery coverage, we can still delivery your order via GoGo Xpress! It usually takes between 5-7 days, and delivery fee may range from P120-P250, depending on the distance and size of your order.
Kindly send us a message via SMS or email. Once we've confirmed, select "Store pickup", and under "Special instructions", provide your name, contact number, and full address (including your Barangay). We will update you regarding delivery fee, to paid in cash by customer upon delivery.
POSSIBILITY OF DELAYS
Our goal is to deliver your order within 2-3 working days from payment confirmation. When ordering, please note that peak hours, inclement weather, and holidays may affect delivery time due to volume of orders and heavier road traffic. We truly appreciate your understanding.
Payment may be made online via credit card/debit card (Paymongo), Gcash, and bank transfer (Dragonpay). Most Philippine banks are covered in the bank transfer (Dragonpay) option. In the unlikely case you are not able to make an online payment, you may contact us to see if we can accommodate other payment options. In this case, your order is not confirmed until our team directly contacts you and accepts your order. Please note that we do not accept COD as we value first and foremost the safety of all persons involved.
We humbly ask for your patience and understanding as we work hard to fulfill each order safely and with care.